Is Ace taxi REALLY the best company for the job?
As a taxi rider from the airport I have to wonder, do I want to be forced to take an Ace cab?
Why wouldn't the airport recommend one of the bigger taxi companies in Cleveland? Wouldn't the odds in achieving their goals be better served by a company with more experience, and financial backing.
Bids were also submitted by Yellow Cab (100 taxi's on the road) and Americab(80 taxis on the road). Ace has @65 taxis on the road, has only been in business since 1997.
I fail to understand why they opened the bidding to out of towners.
If a company has more cabs now at their disposal they would also have more drivers to start with available for airport work.
If this recommendation is followed by City Council and Ace gets the contract we will all be FORCED to take a cab from the airport from them. No other companies will be able to pick up at the airport.
Did anyone look at reputations, customer service? Yahoo and Yellow Pages websites have places where people make comments on services in the Cleveland area businesses. They were NOT kind to Ace.
Wonder what happens if the company they choose can't carry out their promises?
I don't know the answer but I'm sure it will cost the airport and city more money. Ultimately our tax money.
"Ace Taxi of Cleveland should manage cab service at Cleveland Hopkins International Airport because it promises new cabs for passengers and millions of dollars for the airport, Hopkins chief Ricky Smith says."
Millions, really? Looks like $1.3. When I hear millions I think of more than $1.3. Also see below how this will not work out.
"Ace's bid to become the exclusive taxi management company at Hopkins includes a fleet of 2006 vans and Crown Victoria sedans and a guarantee of at least $1.3 million for the airport each year."
Ace doesn't HAVE these yet, nor would anyone bidding. The contract info said they were to be white cars with the Cleveland Hopkins logo. No edge there.
"He said Ace plans to recruit the most experienced drivers from all seven cab companies working at Hopkins. He said two other companies bid: Yellow Cab and Americab."
Anyone could plan that. But can they pull it off? Maybe a larger company wouldn't NEED to recruit people. They have more to choose from from the start.
"A committee of managers at the airport recommended Ace, in part, because it uses global positioning technology to help drivers find their way around."
So they have GPS in the cars they use right now. They DON'T have it in the cars they will have to purchase. Same as everyone else!
"Ace is the only bidder certified as a Disadvantaged Business Enterprise, Smith said.
The federal government requires that 40 percent of the revenue-generating contracts at U.S. airports be awarded to companies certified as disadvantaged businesses, Smith said.
Disadvantaged businesses are owned by, or employ, minorities or other disadvantaged workers.
Is this the OTHER part of the reason for choosing Ace?
I think it's odd that the original press release from Cleveland Hopkins airport (http://www.clevelandairport.com/Portals/Documents/CLE%20Taxi%20cab%20service.pdf)
on Sept 1,2006 includes statements from one of the owners of Ace. Nothing from any other company.
Under the proposed contract, Ace would:
* Guarantee the airport $1.3 million or $2.50 per trip annually, whichever is greater. Smith said cabs make about 500 trips a week from Hopkins.
I fail to see how this would be possible.
Do the math.
52 weeks a year x 500 trips per week= $26,000 trips
26,000 trips x $2.50 per trip= $65,000
Where does the rest of the $1.3 million for the airport come from?
Keep in mind the cost of purchasing 75 new Crown Vics with GPS and the other costs of doing business.
* Equip its cabs with global positioning systems to help cabbies reach their destinations.
* Make interpreters available for drivers and passengers Smith said passengers would pay a 50-cent per-trip surcharge under the proposal."
And the others bidding can't do this?
Why was Ace chosen? I don't see any real concrete reasons here. I don't see what they have that others don't.
City Counsel hasn't yet approved the recommendation. Maybe there's still hope for a better choice.
If we want to help make Cleveland look better to out of town people passing through our airport maybe we should make sure we have the right people for the job. People with more experience running a cab company.
All above quotes are from the Plain Dealer article from October 21,2006