20/20 follow up.... we visited Friday 2/29, about midnight, and was happy to see the entire building packed! A Jazz band was playing and everyone seemed to be having a great time. We got one drink each at the bar, found a seat, at the bar, read the menu for about 5 minutes and wanted to order food but no one behind the bar made eye contact with us or even asked if we wanted anything. We left the bar area and thought the booth seating would offer better service.... we could not have been more wrong! We sat there for at least 30 minutes before a member in our party of 3 stood up and flagged down another patron who asked us if we needed anything and we said yes, a waiter at which point ( I do not recall her title) stood up and came to join us at our table. Her objective was to actually see how much additional time would pass until a waiter came to our table. At least another 10 minutes passed (yes she did not make any attempt to help us while we are now in our 40 minutes of waiting) FINALLY a waiter came over, we only gave her three drink orders because we were dissappointed and decided not to give them more business with a food order. She returned 10-15 minutes later with only 2 drinks and proceeded to ask what the third drink was. 10 minutes later, she returned to tell us they did not have that specific Vodka. Another choice was made and she finally returned with the third drink within 5 minutes. During this time (about 1 hour), title-less (sorry, she did not give us a business card) woman chatted and seemed interested in our lack of timely service and bought that round of drinks. She eventually left us because she needed to take her little girl home to bed.... yes her daughter was at the bar at 1:00 AM and is about 8 years old. We wanted another round to celebrate a birthday. Guess what, we waited and waited AND waited. We saw title-less and motioned her to come over. She sat down with us again and proceeded to say we are cut off. We found this shocking and amusing, since we only had 2 drinks each. We were not making a scene, falling out of the booth or being obnoxious, only celebrating a 35th birthday with some drinks. Understanding she has responsibility, and agreeing with her to not serve the driver, she was asked why can't the other two people have drinks since one lives in Stonebridge and the other is a passenger... she finally agreed but we decided to leave. However, before exiting we asked if an owner was present and Twyla Garrett listened to what we experienced. We told her we would definitely give her another shot since they are still relatively new and the food did look appetizing. She appreciated that and gave us dinner cards. We suggested she visit this web site and see first hand what educated Clevelander's are saying about her establishment.