Posted June 30, 201410 yr in really busy places maybe, but otherwise no: http://nypost.com/2014/06/28/the-infuriating-forgetfulness-of-restaurant-waiters/
June 30, 201410 yr I would love nothing more than watching some high maintenance customer try to order their pretty princess meals with a gazillion modifications. Oh yeah and they are in a hurry. That is one of the saddest articles I've ever read. Every dining establishment she names is a cheap, Darden-esque restaurant that employees servers with next to zero experience. At my current place of employment the average server has 5-10 years serving experience. I would rather see every restaurant server get a small, discreet microphone and camera (sort of like those dumb ghost hunting shows) so the restaurant can roll back the film and definitely prove that nobody ever asked for whatever is missing or wrong. There is nothing more satisfying then when a customer says something was made wrong, and someone else in their dining party calls them out for having zero memory of what they actually ordered.
June 30, 201410 yr I'd stop going out to eat if places stopped employing people and replaced them with iPads or the like. Part of the fun of eating out is interacting with a server, getting suggestions from them, becoming a regular at places you frequent, etc. Socializing with your group and whoever is serving you makes for a far more fun experience at a restaurant. If I wanted to push buttons on an iPad to order food I'd just get delivery and be done with it.
June 30, 201410 yr I would prefer something iPaddish at drive throughs rather than dealing with the crappy sound systems.
June 30, 201410 yr I would rather see every restaurant server get a small, discreet microphone and camera (sort of like those dumb ghost hunting shows) so the restaurant can roll back the film and definitely prove that nobody ever asked for whatever is missing or wrong. There is nothing more satisfying then when a customer says something was made wrong, and someone else in their dining party calls them out for having zero memory of what they actually ordered. I too love when that happens. Problem is that that person is usually such an idiot diner that he will starting fighting with his own friends at the table and tell them they are wrong rather than admit he made a mistake. Poor servers can never argue with the guest and often the case will just apologize for getting the order wrong when they know in their own mind that they got it right and the customer is wrong.
June 30, 201410 yr Oh, the New York Post. Is there a more irritating newspaper? First and foremost,the NY Post is not a "newspaper"! HA!
June 30, 201410 yr I would love nothing more than watching some high maintenance customer try to order their pretty princess meals with a gazillion modifications. Oh yeah and they are in a hurry. That is one of the saddest articles I've ever read. Every dining establishment she names is a cheap, Darden-esque restaurant that employees servers with next to zero experience. At my current place of employment the average server has 5-10 years serving experience. I would rather see every restaurant server get a small, discreet microphone and camera (sort of like those dumb ghost hunting shows) so the restaurant can roll back the film and definitely prove that nobody ever asked for whatever is missing or wrong. There is nothing more satisfying then when a customer says something was made wrong, and someone else in their dining party calls them out for having zero memory of what they actually ordered. Exactly, that's like me coming to your restaurant and trying to order extra spicy items and telling the computer, "no, I really mean the spiciest!!" If I'm going to a restaurant I want to be serviced! Anyone thinking this is ok, is probably thinking this is OK for a moderate to low end restaurant. Or a restaurant with an extremely controlled menu that makes no substitutions.
June 30, 201410 yr Part of the reason why this won't happen so quickly is because at most restaurants the owners force tipped employees to close and do other drudgery. So at the end of the night they can have a half dozen people being paid $3.50/hr rolling silverware and mopping vs. $7.90 or whatever minimum wage is.
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