Just wanted to give a shout out of thanks to richNcincy for patiently sorting some technical issues and working out a glitch I had with upgrading my UO membership. He spent a couple of days on the problem but finally found a workable solution. Not many folks would have had the patience to spend that much time on a technical issue.  You really made my week and I sincerely appreciate your help.

You're very welcome and we thank you for your support!