May 17, 20187 yr I looked at Frontier for upcoming trip MIA -> CLE -> MIA $530 RT. 10 hours 33 minutes departing & 1 day 3 hours and 33 minutes return trip. No Thank you. I do not see how this is a viable/profitable route.
May 19, 20187 yr With those times that is not a non-stop route. You would have been connecting somewhere.
May 19, 20187 yr ^they tried San Diego last year Last summer, there were 160 passengers per direction per day between CLE and SAN and I don't think F9 was daily. The market is there, Frontier couldn't get it to work, maybe cause people want DAILY service not this 2-3-4 days a week crap.
June 5, 20187 yr With all the abuse the CLE FIS gets, here's a first-hand report that doesn't sound all that bad: "I just arrived from KEF this evening. There were 2 Global Entry kiosks, and three open counters screening our 1 Icelandair flight. There looked to be a total of 6-7 counters. I had to wait for about 2 minutes for a Global Entry kiosk, but once I got my receipt, the CBP agent called me over and stamped my receipt and I was off to wait for my luggage. From the time the door opened to re-clearing TSA security to enter A to head to baggage claim took about 25 minutes. The real pain in the a** was waiting for the checked luggage in baggage claim. That took another 20 minutes or so. And the flight went off the displays about 45 minutes past our arrival. If you didn't know where to pick up your luggage, you might have been easily confused. I really wish they would bring back the bus system!" I've had longer waits, sometimes MUCH longer, in other airports. Remember: It's the Year of the Snake
June 5, 20187 yr With those times that is not a non-stop route. You would have been connecting somewhere. Correct. There were no non-stop routes available on this airline to/from CLE. Not sure if they exist or just weren't available on my travel dates.
June 5, 20187 yr With all the abuse the CLE FIS gets, here's a first-hand report that doesn't sound all that bad: "I just arrived from KEF this evening. There were 2 Global Entry kiosks, and three open counters screening our 1 Icelandair flight. There looked to be a total of 6-7 counters. I had to wait for about 2 minutes for a Global Entry kiosk, but once I got my receipt, the CBP agent called me over and stamped my receipt and I was off to wait for my luggage. From the time the door opened to re-clearing TSA security to enter A to head to baggage claim took about 25 minutes. The real pain in the a** was waiting for the checked luggage in baggage claim. That took another 20 minutes or so. And the flight went off the displays about 45 minutes past our arrival. If you didn't know where to pick up your luggage, you might have been easily confused. I really wish they would bring back the bus system!" I've had longer waits, sometimes MUCH longer, in other airports. Yup. I arrived here in Rome Sunday. Arriving Rome on a Sunday wasn't a good idea. Most of the passport controllers don't work on Sunday. It took 90 minutes to get through passport control. We couldn't find our luggage as our flight was no longer displayed on the correct baggage carousel. So we had to find a working airport personnel to find the right carousel. Fortunately our bags were near the top of the pile! So yes, there's always an airport that has it worse than Cleveland. "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
June 5, 20187 yr With all the abuse the CLE FIS gets, here's a first-hand report that doesn't sound all that bad: "I just arrived from KEF this evening. There were 2 Global Entry kiosks, and three open counters screening our 1 Icelandair flight. There looked to be a total of 6-7 counters. I had to wait for about 2 minutes for a Global Entry kiosk, but once I got my receipt, the CBP agent called me over and stamped my receipt and I was off to wait for my luggage. From the time the door opened to re-clearing TSA security to enter A to head to baggage claim took about 25 minutes. The real pain in the a** was waiting for the checked luggage in baggage claim. That took another 20 minutes or so. And the flight went off the displays about 45 minutes past our arrival. If you didn't know where to pick up your luggage, you might have been easily confused. I really wish they would bring back the bus system!" I've had longer waits, sometimes MUCH longer, in other airports. Is this a function of the FIS facility or was it quick processing due to a single 737? I have a feeling the latter is correct. Something tells me a 777 would bog down the FIS pretty quickly. No excuse for signage to end before all bags are picked up. Who controls the screens? The airport or the airlines?
June 5, 20187 yr With all the abuse the CLE FIS gets, here's a first-hand report that doesn't sound all that bad: "I just arrived from KEF this evening. There were 2 Global Entry kiosks, and three open counters screening our 1 Icelandair flight. There looked to be a total of 6-7 counters. I had to wait for about 2 minutes for a Global Entry kiosk, but once I got my receipt, the CBP agent called me over and stamped my receipt and I was off to wait for my luggage. From the time the door opened to re-clearing TSA security to enter A to head to baggage claim took about 25 minutes. The real pain in the a** was waiting for the checked luggage in baggage claim. That took another 20 minutes or so. And the flight went off the displays about 45 minutes past our arrival. If you didn't know where to pick up your luggage, you might have been easily confused. I really wish they would bring back the bus system!" I've had longer waits, sometimes MUCH longer, in other airports. Yup. I arrived here in Rome Sunday. Arriving Rome on a Sunday wasn't a good idea. Most of the passport controllers don't work on Sunday. It took 90 minutes to get through passport control. We couldn't find our luggage as our flight was no longer displayed on the correct baggage carousel. So we had to find a working airport personnel to find the right carousel. Fortunately our bags were near the top of the pile! So yes, there's always an airport that has it worse than Cleveland. Airport Authorities don’t control Customs staffing. I believe it is handled by a branch of the Italian government/EU.
June 5, 20187 yr Frontier Airlines adds limited, nonstop service between Cleveland and San Antonio; introductory fare is $59 one way CLEVELAND, Ohio - Frontier Airlines is adding limited, nonstop service between Cleveland and San Antonio, Texas, starting in August. It will be the 14th destination for Frontier, which has added and subtracted numerous routes from Cleveland Hopkins in recent years, trying to figure out what works at the airport in the wake of United Airlines' cutbacks in Cleveland since 2014. https://www.cleveland.com/travel/index.ssf/2018/05/frontier_airlines_adds_limited.html San Antonio over San Diego? The decision makers at Frontier must lurk on uo.com :D Frontier Airlines to try Cleveland to San Diego again, reducing service to Seattle, Phoenix https://www.cleveland.com/travel/index.ssf/2018/06/frontier_airlines_to_try_cleve.html
June 5, 20187 yr With all the abuse the CLE FIS gets, here's a first-hand report that doesn't sound all that bad: "I just arrived from KEF this evening. There were 2 Global Entry kiosks, and three open counters screening our 1 Icelandair flight. There looked to be a total of 6-7 counters. I had to wait for about 2 minutes for a Global Entry kiosk, but once I got my receipt, the CBP agent called me over and stamped my receipt and I was off to wait for my luggage. From the time the door opened to re-clearing TSA security to enter A to head to baggage claim took about 25 minutes. The real pain in the a** was waiting for the checked luggage in baggage claim. That took another 20 minutes or so. And the flight went off the displays about 45 minutes past our arrival. If you didn't know where to pick up your luggage, you might have been easily confused. I really wish they would bring back the bus system!" I've had longer waits, sometimes MUCH longer, in other airports. Yup. I arrived here in Rome Sunday. Arriving Rome on a Sunday wasn't a good idea. Most of the passport controllers don't work on Sunday. It took 90 minutes to get through passport control. We couldn't find our luggage as our flight was no longer displayed on the correct baggage carousel. So we had to find a working airport personnel to find the right carousel. Fortunately our bags were near the top of the pile! So yes, there's always an airport that has it worse than Cleveland. I have redeye'd into Milan twice with no issue, but never flew into Rome internationally. However, last year departing Milan on WOW Air, ran into an issue where the flight left at 11 PM (not a common time for long westward flights out of Europe) and there were no other departing flights at that time so the airport was essentially shut down. We thought we were going to eat once we arrived and got checked in, but after security we wandered around for and discovered there was no food other than duty-free shop. We bought proscuitto, breadsticks, and hazelnut wafers. But there were no drinks (other than booze). We then wandered every inch of the airport concourse available to us for another half an hour and found not even a drinking fountain. Finally, an employee let us into the back room and we used an employee vending machine to get bottles of water. We sat down to eat. Technically it's illegal to eat your food from duty-free until you get home, but we ripped open the plastic bag they sealed our stuff in, and ate up. Such is life in Italy - you have to be creative at times. So if any of you take WOW and depart Europe late at night, beware, the airport could be very dead, eat before you get there. Anyways have a great time KJP[/member], make sure to ride those fast trains.
June 5, 20187 yr Riding Rome to Venice tomorrow at 220 mph. "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
June 8, 20187 yr Cleveland Hopkins is the 6th fastest growing airport in the US at 11%. Among airports "MID-SIZED AIRPORTS Between 3m and 20m departing seats", CLE ranked 5th. Rank Code Airport 2016-17 2017-18 Growth 1 CVG Cincinnati 4,356,941 5,143,492 18% (rank among airports with 3m-30m seats) 1 FLL Fort Lauderdale 18,071,964 20,140,923 11% (rank #1 amongst big airports) 2 AUS Austin 7,633,766 8,877,639 16% (rank among airports with 3m-30m seats) 3 SJC San Jose 7,340,688 8,457,906 15% (rank among airports with 3m-30m seats) 4 BUR Burbank 3,085,852 3,546,459 15% (rank among airports with 3m-30m seats) 5 CLE Cleveland 5,222,981 5,799,602 11% (rank among airports with 3m-30m seats) "#5 Cleveland Hopkins: Americas hottest city. Cleveland is a city of biomedical and “smart” manufacturing startups, luring the brightest talent from Boston, Austin, and Silicon Valley...." https://www.oag.com/hubfs/Free_Reports/NAM%20Growth%20Index/NAM%20Fastest%20Growing%20Airports.pdf [cross-posted in CLE-business and economic thread]
June 17, 20186 yr Just landed at CLE Saturday for the first time in a while with checked luggage and a pickup curbside (rather than Rapid). Since when did they move the rental car shuttles back to the main curbside? Is that temporary?
July 9, 20186 yr After bumping along for the first four months of 2018 with modest growth (up. 3.4%), in May CLE air freight numbers took a healthy jump in tonnage - 9.8% gain, with inbound up 12.1% and outbound up 7.3%. Remember: It's the Year of the Snake
July 10, 20186 yr Just landed at CLE Saturday for the first time in a while with checked luggage and a pickup curbside (rather than Rapid). Since when did they move the rental car shuttles back to the main curbside? Is that temporary? When I was there a few weeks ago, I followed the "All Shuttles" signs only to find out that it was "all shuttles except car rental."
July 16, 20186 yr United adding some West Coast frequency https://www.cleveland.com/travel/index.ssf/2018/07/united_airlines_increases_flig.html
July 20, 20186 yr Cleveland Hopkins passenger traffic on pace for best year since 2009 CLEVELAND, Ohio - Cleveland Hopkins International Airport welcomed 4.7 million travelers during the first half of 2018, up 7.7 percent over the same period last year. The airport is on pace to serve 9.6 million passengers this year, which would be the highest number since 2009, when Continental Airlines still existed and operated a hub in Cleveland. https://www.cleveland.com/travel/index.ssf/2018/07/cleveland_hopkins_passenger_tr_2.html
July 20, 20186 yr This is obviously good news. I have a very random question. You can see clearly in those pictures the new planters outside at the ticket level. They were covered for the winter. They are still covered and we’re halway through July... little things like that really improve aesthetics and Cleveland just seems to be terrible at maintaining plants and trees. What gives?
July 24, 20186 yr United adding some West Coast frequency https://www.cleveland.com/travel/index.ssf/2018/07/united_airlines_increases_flig.html This is interesting. Let's see if UA adds staff numbers to the CLE domicile to support these flights. They have been letting the domicile attrite since 2014 prefatory to closing it. Remember: It's the Year of the Snake
July 24, 20186 yr ^we're only talking about 1 or 2 flights at most here. 1 more to SFO and zero to one more to LAX depending on the season.
July 24, 20186 yr United adding some West Coast frequency https://www.cleveland.com/travel/index.ssf/2018/07/united_airlines_increases_flig.html This is interesting. Let's see if UA adds staff numbers to the CLE domicile to support these flights. They have been letting the domicile attrite since 2014 prefatory to closing it. I'm a United flight attendant based in ORD. CLE is significantly understaffed and rumor has it when we merge internally (Continental and United) on October 1st they plan on opening up most of our bases for transfers, I'm banking on that rumor.
July 24, 20186 yr ^I thought you two already merged and most of the CO people out of CLE from the merged group lost out to the UA FAs from the 1980s who had seniority over almost all of the newer/younger CO people at CLE.
July 25, 20186 yr United adding some West Coast frequency https://www.cleveland.com/travel/index.ssf/2018/07/united_airlines_increases_flig.html This is interesting. Let's see if UA adds staff numbers to the CLE domicile to support these flights. They have been letting the domicile attrite since 2014 prefatory to closing it. I'm a United flight attendant based in ORD. CLE is significantly understaffed and rumor has it when we merge internally (Continental and United) on October 1st they plan on opening up most of our bases for transfers, I'm banking on that rumor. Can you translate for us UrbanOhio non insiders?
July 25, 20186 yr United adding some West Coast frequency https://www.cleveland.com/travel/index.ssf/2018/07/united_airlines_increases_flig.html This is interesting. Let's see if UA adds staff numbers to the CLE domicile to support these flights. They have been letting the domicile attrite since 2014 prefatory to closing it. I'm a United flight attendant based in ORD. CLE is significantly understaffed and rumor has it when we merge internally (Continental and United) on October 1st they plan on opening up most of our bases for transfers, I'm banking on that rumor. Can you translate for us UrbanOhio non insiders? United and Continental merged their brands back in 2012, but each work group had to come to the table and negotiate a new contract to represent them, it just so happens that the flight attendants are the last work group to merge. In October we'll finally merge seniority and be able to work together, and that is when it's believed that additional people will be able to come into the CLE base, although like I previously mentioned thats just a rumor, however the base is extremely understaffed.
July 25, 20186 yr ^I thought you two already merged and most of the CO people out of CLE from the merged group lost out to the UA FAs from the 1980s who had seniority over almost all of the newer/younger CO people at CLE. The flight attendant workgroup is the last to merge it's seniority, so we are still either CO or UA until October 1st. CLE is a CO only base, whereas BOS and LAS are UA only bases. It's believed that after our workgroup merges in October the bases will open to transfers then new hires. In regards to CO being a younger workforce and losing seniority to UA that is very accurate.
July 25, 20186 yr ^we're only talking about 1 or 2 flights at most here. 1 more to SFO and zero to one more to LAX depending on the season. Yes, but that's 2 more in the winter; what will they do if they add a couple more in the summer? I've heard the CLE domicile can't staff the lines that begin in CLE now. Remember: It's the Year of the Snake
July 25, 20186 yr Tragic news for Hopkins and the Cleveland region: British Airways announced service to PIT 3x weekly. CLE is a bigger market and PIT already has Condor and Delta to Europe (and Wow). This is a MAJOR FAILURE for Cleveland as now, especially with cleveland people driving to Pittsburg for flights to London, will pump up PIT's demand and make it nearly impossible for AA or BA to start Cleveland-London service. DL is already a lost cause for CLE since its already at PIT. and United has already made its position on Cleveland known. BA/AA was our last hope. Now its gone. The guy in charge of bringing air service to CLE--Todd Payne--has been there 12 years and has failed miserably. The hub loss by UA was under him as well as he failed to save certain routes as the hub closed. The new airport director should get rid of him. He's hurting CLE far more than helping. Bringing Allegiant and Spirit, etc. drives down the profitability of serving CLE so the good airlines overlook the city. THIS failure could be damaging for decades for Cleveland, if we ever ever get out of it while Pittsburgh blossoms and CLE people help it do so by driving to it and supporting their non-stop flights. https://www.usatoday.com/story/travel/flights/todayinthesky/2018/07/25/british-airways-pittsburgh-get-london-heathrow-flights/833904002/
July 25, 20186 yr ^whewwww, thats alot of passion in that post.... I will not be driving to PIttsburgh to fly to London ,only to connect to another city. Not sure why anyone else in NE Ohio would either. Unless you are going to London, then possibly...but even then, it probably makes more sense to take an hour flight to the coast and then to london, then to drive 2+ hours to Pittsburgh and fly to London. We tend to react to the negative news with more passion than the positive. I have no idea who the guy you mentioned is, and yes his failures are noted...but lets not forget the airport is seeing its highest demand in over a decade. Pittsburgh has been a few years ahead of cleveland in its reconstruction of itself, mostly because it bottomed out alot earlier than Cleveland did. So this isnt surpsing, and frankly as our city continues to rebound, i would expect to see more news like Pittsburgh is getting. they recently got Montreal, Alaska Air, and now this. Cleveland in the past year has gotten Icelandair, WOW, Salt Lake, etc. so it comes at different times, for different reasons. Speaking of new flights, was there ANY reported outcome from that little convention held a couple months ago with all the airlines here in Cleveland? or did they just see the rock hall, ride the Raptor and peace out?
July 25, 20186 yr Pittsburgh now has non-stop widebody service to London, Paris and Frankfurt. Two of the three Euro carriers are on full-service, global partnership airlines. PIT also has a non-stop cargo flight to Doha and even a non-stop student charter to Shanghai. Meanwhile Cleveland has non-stop service to Iceland (after Pittsburgh already had service) in an elongated 737 with hopes that Icelandair might bring an occasional 757 this fall/winter. No full service, global connections either. Clearly one airport authority is working harder to secure internatonal service. There is no denying it. Pugu is passionate but correct, it should be a bad day for those running Hopkins. Is it actually though? I have my doubts people at City Hall even know or care. It’s a bad day for Cleveland but horrific for Columbus. Hard to think CMH can secure anything across the pond now in the next few years at least.
July 25, 20186 yr Whoa....Was anyone going to mentioned how much Pit had to pay to get this flight? Bad deal... The airport authority will pay $3 million, split $1.5 million a year for two years, to British Airways for the flight. It is the largest incentive the airport has ever given. https://triblive.com/local/allegheny/13901591-74/nonstop-flight-from-pittsburgh-to-london-starting-april-2
July 25, 20186 yr Whoa....Was anyone going to mentioned how much Pit had to pay to get this flight? Bad deal... The airport authority will pay $3 million, split $1.5 million a year for two years, to British Airways for the flight. It is the largest incentive the airport has ever given. https://triblive.com/local/allegheny/13901591-74/nonstop-flight-from-pittsburgh-to-london-starting-april-2 Well it is easier to do nothing, I suppose. Maryland has as revenue guarantee of $5 million+ on the daily Balt/Wash British Airways flight. They see still the value in re-upping it. Look, some of you guys are getting what you want. Cleveland is being frugal and it’s getting a warranted service level. So I guess it is what it is.
July 25, 20186 yr ^Not sure if it's a bad deal. Here's the question...in other instances where Pitt gave an incentive, what happened when the the incentive period ran out? Did the flight continue because the market was proven, or where flights reduced or eliminated? If the flights stuck around the incentives are a good idea, if not, they were a bad investment.
July 25, 20186 yr ^Not sure if it's a bad deal. Here's the question...in other instances where Pitt gave an incentive, what happened when the the incentive period ran out? Did the flight continue because the market was proven, or where flights reduced or eliminated? If the flights stuck around the incentives are a good idea, if not, they were a bad investment. If a multi-million dollar revenue guarantee helps to keep a regional market relevant globally then even re-upping the contract can still be a value.
July 30, 20186 yr Has anyone else noticed United only appears to be using one bag claim currently? It's the most frustrating thing--I arrived yesterday from ORD and there were 5 other flights coming in on the same luggage belt. Not unusual in busy airports, but in this case there were 5 unused belts in either direction from the one they were using! I wonder if Hopkins charges them for each one they use?
July 31, 20186 yr They may have split up the bag rooms to accommodate the extra airlines - and not every bag room has access to every belt.
August 2, 20186 yr Icelandair extends schedule, will offer year-round service from Cleveland to Europe Updated Aug 1, 4:05 PM; Posted Jul 31 By Susan Glaser, The Plain Dealer, [email protected] CLEVELAND, Ohio - Icelandair is poised to become the first airline in 15 years to operate year-round transatlantic service from Cleveland Hopkins International Airport. The airline, which began flying from Cleveland to Reykjavik in May, recently extended its schedule through July 2019, with service from Hopkins through the winter months. https://www.cleveland.com/travel/index.ssf/2018/07/icelandair_extends_schedule_be.html
August 2, 20186 yr Icelandair extends schedule, will offer year-round service from Cleveland to Europe Updated Aug 1, 4:05 PM; Posted Jul 31 By Susan Glaser, The Plain Dealer, [email protected] CLEVELAND, Ohio - Icelandair is poised to become the first airline in 15 years to operate year-round transatlantic service from Cleveland Hopkins International Airport. The airline, which began flying from Cleveland to Reykjavik in May, recently extended its schedule through July 2019, with service from Hopkins through the winter months. https://www.cleveland.com/travel/index.ssf/2018/07/icelandair_extends_schedule_be.html I swear I heard Icelandair execs say they would go year-round from day one when they announced the route last summer. Regardless, I'm happy Icelandair is sticking around over WOW. WOW is competing with itself by being in so many nearby markets you have to wonder if all the destinations will last. With stronger jet stream winds in the winter CLE should see more of Icelandair's 757 as well.
August 2, 20186 yr Flying this morning and Hopkins is HANDS DOWN the most busy I’ve ever seen it I said the same thing when I was there in June. It was packed with people and traffic.
August 2, 20186 yr Agreed, I thought it was supposed to be year-round from the start, but good to see an official commitment. WOW dropping service over the winter was also expected I believe? They seem to operate pretty unconventionally, and I'd definitely choose IcelandAir if I had to pick one of them. If we can't get a flight into a major European hub for now, maybe Norwegian Air could be targeted? They are in a lot of east coast airports, but seem pretty light in the midwest other than Chicago.
August 2, 20186 yr Flying this morning and Hopkins is HANDS DOWN the most busy I’ve ever seen it Mornings between 5:00 and 7:00 are crazy there - once when I was visiting my dad in the morning who lives in the flight paths, it was a constant barrage of take-offs.
August 2, 20186 yr WOW is seemingly just the Europe version of Frontier. Im sure they will be unpredictable and inconsistent. Will pay extra for IcelandAir
August 2, 20186 yr Hopkins is extra busy right now with the Pro Football Hall of Fame weekend. But that doesn't account for it being busy at 5-7 a.m. "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
August 2, 20186 yr Well I just landed and it’s STILL packed! :) in the last year or two pretty much every time I am at CLE (a few times a month) it is quite busy.
August 2, 20186 yr Well I just landed and it’s STILL packed! :) in the last year or two pretty much every time I am at CLE (a few times a month) it is quite busy. Are all the United flights bags ending up on one belt? ;) grrrrrrr
August 13, 20186 yr Big announcement from Frontier today....Here are the details: Nov: West Palm Beach 3x a week on an A321 Dec: Sarasota (Cleveland is the first city to get this flight) 2x weekly Jan: Punta Cana 3x weekly More growth is expected from Frontier at Hopkins.
August 13, 20186 yr ^Here are the start dates for the above mentioned cities: Nov 15 - PBI Dec 10 - SRQ Jan 06 - PUJ $49 intro fares on all three.
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