June 5, 201213 yr Um, yeah. I play about $20 in video poker once a month. There are no rewards for sliding your card at the food court. Not going to just rack up for me, sorry. Where the hell would I have them swipe my card outside of the casino? I don't use my CVS card anywhere but CVS.
June 5, 201213 yr Um, yeah. I play about $20 in video poker once a month. There are no rewards for sliding your card at the food court. Not going to just rack up for me, sorry. Where the hell would I have them swipe my card outside of the casino? I don't use my CVS card anywhere but CVS. When you signed up did you read about the rewards program? You dont seem like the type to sign up for something and not educate yourself before hand.
June 5, 201213 yr I appreciate that. I DID, yes. Perhaps you are thinking I travel more than I do? I don't go much of anywhere, I can't see there is anywhere I visit where I could use this. It's not a credit card, it's just the regular rewards card. Also, this from the Scene just now: http://www.clevescene.com/scene-and-heard/archives/2012/06/05/more-casino-employee-complaints
June 6, 201213 yr I couldn't finish reading the Scene article with that damn ad playing. Too bad. I wanted to know what the gripes were. "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
June 6, 201213 yr I am in Vegas every month and have many friends workng at Casinos and all of them told me Cleveland would have serious problems if they used novice dealers and this is exactly what looks to be happening. Not trying to defend Gilbert but he is a smart business person and isn't about to start stiffing people on their paychecks just because. Just typical negative Cleveland from that rag Scene.
June 7, 201213 yr Horseshoe Casino Cleveland cracking down on sagging pants, inappropriate behavior CLEVELAND, Ohio — The Horseshoe Casino Cleveland has banned sagging pants and loitering as part of a code of conduct for customers. The Horseshoe, which opened May 14, quietly posted the rules within the last few days and issued only a brief prepared statement Wednesday when asked about the reasons for the move. "Like any large entertainment center, Horseshoe Cleveland upholds standards of guest behavior in order to maintain a safe and pleasant environment for all visitors and employees," spokeswoman Christina Karas said in an email. "The guidelines posted at our entrances are to notify our guests of our policies." Patrons must wear "appropriate" clothing, including shoes and shirts. Clothing cannot display offensive pictures or phrases. http://www.cleveland.com/metro/index.ssf/2012/06/horseshoe_cracking_down_on_sag.html
June 7, 201213 yr ^not sure why they didn't implement this from the get go. Really.... Wait isnt this profiling and racist? It is good to know that there will be some standards upheld. Maybe it will spread to Tower City.
June 7, 201213 yr In essence it is, but legally it's probably not. The clevebomb commenters are out in full force...riff-raff and thugs pretty much describes the posters.
June 7, 201213 yr When the BF and I were in there late SUnday night (early Monday Morning) on Memorial Day Weekend, the crowd was obviously skewing young and about half of the place was wearing the thug look. But it was all different kinds of guys -- white, black, asian, fat, skinny, tall, short, straight, gay-bi, urban, suburban. So I dont see this as anything exclusively to do with 1 race. I welcome it (the dress code). By and large they are not there gambling. They might act the big-spender...but they're not. (Yes, that is my anecdotal viewpoint). EDIT: added what it was I welcomed, i.e. the dress code
June 7, 201213 yr When the BF and I were in there late SUnday night (early Monday Morning) on Memorial Day Weekend, the crowd was obviously skewing young and about half of the place was wearing the thug look. But it was all different kinds of guys -- white, black, asian, fat, skinny, tall, short, straight, gay-bi, urban, suburban. So I dont see this as anything exclusively to do with 1 race. I welcome it. By and large they are not there gambling. They might act the big-spender...but they're not. (Yes, that is my anecdotal viewpoint). Bingo! Id rather them do this now, then wait until it's to late. Some of you need to a "reminder" to dress more appropriately when you leave your homes! HA! :police: >:D 8)
June 7, 201213 yr I'd actually like to see some more done with the dress code which targets bad taste from all walks of life. A ban on guys in skinny jeans and capris should be considered..... muscle shirts on 'dudes with moobs' as well. And, oh yeah, lip rings..... and those things that stretch your ear lobes to the extreme. Perhaps a weight / body fat limit on women in mid-riffs? Nobody wants to see that. I'd honestly look at a pair of boxers hanging out of the back of some guy's pants than any of that cwap
June 7, 201213 yr I'd actually like to see some more done with the dress code which targets bad taste from all walks of life. A ban on guys in skinny jeans and capris should be considered..... muscle shirts on 'dudes with moobs' as well. And, oh yeah, lip rings..... and those things that stretch your ear lobes to the extreme. Perhaps a weight / body fat limit on women in mid-riffs? Nobody wants to see that. I'd honestly look at a pair of boxers hanging out of the back of some guy's pants than any of that cwap .........You forgot to mention Sandals and other forms of open toed shoes. I pray none of those Cinci kids that went on the Greece trip shows up.....LOL Let them wear there capri pants in their own tacky casino! LOL
June 7, 201213 yr I pray none of those Cinci kids that went on the Greece trip shows up.....LOL Let them wear there capri pants in their own tacky casino! LOL LOL. Oh god! Ha!
June 7, 201213 yr I have no problem with the casino's dress code. Frankly, they could have gone farther imho (like requiring shirts with collars). While I was glad to see the big crowds, more than a few folks we saw looked like slobs. That gives both the casino and the city a bad image... I also don't have a problem with the food court policy. There aren't enough seats to accommodate all the patrons if it's real busy. Non-buying loungers exacerbate the problem (plus, if I'm not wrong, people can go sit on the couches in the cushy bar area without having to drink...). . When we went, there was confusion about the Tower City (basement) entrance; a number of non-VIP's beat the lines on the street(s) by entering this way. Guess they've toughened up on the policy. More BJ tables are needed. I couldn't break into a game because all seats were taken; and a waiting list/line at some tables. I really enjoy BJ, and studies have shown that BJ is the best chance for patrons to beat the House. Parking. In a word: horrible. We dropped in 2 Sundays (evening) ago and decided to try the new welcome center: it was full. We were directed to the older, tighter (horribly tight) "sister" garage across from The Q. We were told (and the ads state) that if you gamble for a half hour at a "certain amount" you park free... What a joke. After being blocked out from the BJ tables, and not enough nerve (or skill, .... yet) to sit down at the poker table, we just played slots... and played and played. And neither our rewards cards registered the requisite 15 credits needed for the free parking, despite having raising the level of slot machines from a nickel to a dollar (where we played most of the time which was over an hour). One of the HC hosts informed us that one must gamble the equivalent of $75 to accumulate the free parking credit... I got to 14 credits, kept gambling, and my rewards card wouldn't register higher. Finally, a hostess recommended complaining at the Cash Out window and they'd give us a validated parking ticket... this worked, but for way to much of a hassle and (gambling) money. We'd have been better off parking blocks away on the street somewhere (or in a much cheaper lot)... ... or even better, taking the Rapid!!
June 8, 201213 yr I wouldn't mind being required to wear a collared shirt and/or nice shoes, but don't ban my baseball hat!
June 8, 201213 yr I have no problem with the casino's dress code. Frankly, they could have gone farther imho (like requiring shirts with collars). While I was glad to see the big crowds, more than a few folks we saw looked like slobs. That gives both the casino and the city a bad image... I also don't have a problem with the food court policy. There aren't enough seats to accommodate all the patrons if it's real busy. Non-buying loungers exacerbate the problem (plus, if I'm not wrong, people can go sit on the couches in the cushy bar area without having to drink...). . When we went, there was confusion about the Tower City (basement) entrance; a number of non-VIP's beat the lines on the street(s) by entering this way. Guess they've toughened up on the policy. More BJ tables are needed. I couldn't break into a game because all seats were taken; and a waiting list/line at some tables. I really enjoy BJ, and studies have shown that BJ is the best chance for patrons to beat the House. Parking. In a word: horrible. We dropped in 2 Sundays (evening) ago and decided to try the new welcome center: it was full. We were directed to the older, tighter (horribly tight) "sister" garage across from The Q. We were told (and the ads state) that if you gamble for a half hour at a "certain amount" you park free... What a joke. After being blocked out from the BJ tables, and not enough nerve (or skill, .... yet) to sit down at the poker table, we just played slots... and played and played. And neither our rewards cards registered the requisite 15 credits needed for the free parking, despite having raising the level of slot machines from a nickel to a dollar (where we played most of the time which was over an hour). One of the HC hosts informed us that one must gamble the equivalent of $75 to accumulate the free parking credit... I got to 14 credits, kept gambling, and my rewards card wouldn't register higher. Finally, a hostess recommended complaining at the Cash Out window and they'd give us a validated parking ticket... this worked, but for way to much of a hassle and (gambling) money. We'd have been better off parking blocks away on the street somewhere (or in a much cheaper lot)... ... or even better, taking the Rapid!! I agree with some of what you say but not all. If Horseshoe wanted this to be a high roller Casino thats what they should have built and stated from jump. The attire worn by the patrons of the casino have no bearing on their financial or social status, nor is it a bad "image" of Cleveland. When I was there I wore jeans and a long sleeve tee. What I wore has no bearing on my financial, social status or image. Since the casino needs to a destination to cater to many, they should be careful not to alienate potential guest. It's their property and they can manage as they see fit, but be clear what the rules are without a negative slant - cough, cough PD!
June 8, 201213 yr I agree with some of what you say but not all. If Horseshoe wanted this to be a high roller Casino thats what they should have built and stated from jump. The attire worn by the patrons of the casino have no bearing on their financial or social status, nor is it a bad "image" of Cleveland. When I was there I wore jeans and a long sleeve tee. What I wore has no bearing on my financial, social status or image. Since the casino needs to a destination to cater to many, they should be careful not to alienate potential guest. It's their property and they can manage as they see fit, but be clear what the rules are without a negative slant - cough, cough PD! MTS you miss the point. This has nothing to do with financial or social status; hell, I'm the last one to be elitist in that sense -- a casino should be for everyone so long as you meet certain (very minimal, in this case) rules of dress and behavior. The question is: are you dressing, looking like a slob. And sometimes, it's not what you're wearing, it's how you're wearing it... I had jeans on, too, when I visited the casino on 2 occasions. But I did have a collared shirt (or if you're wearing a neat, body-type collar-less long-sleeve shirt, that's fine in my book). I wouldn't be surprised if many, if not most, of the guys (all the slobs I saw were men) were from middle class backgrounds and above. And I'm no prude, but T-shirts like what I saw, with sexual messages have no place in the casino. I agree with the fact that the Horseshoe should at least adopt similar rules for dress and behavior as the Tower City of which it is a part of. And, yes, if people act like jerks and dress like slobs, it can reflect badly on Cleveland, esp since this facility is/will be a magnet for visitors around the region and country, many/most of whom are casino veterans.
June 8, 201213 yr I wouldn't mind being required to wear a collared shirt and/or nice shoes, but don't ban my baseball hat! If Dan wants those walk-up Indians and Cavs fans, he's going to have to tread lightly.
June 8, 201213 yr For people who have been there, from your observations, are there a lot of people going into the casino who are not gambling?
June 8, 201213 yr I wouldn't say I saw a lot of people "loitering" but a lot of people are just walking around and looking at other people and not gambling. You can kind of tell the difference betweens someone who is looking for something (a machine, a table) and those who are just idly walking around checking everyone out. I actually bought a new, very small wallet type purse to wear across my body and keep it in front of me at all times because I do not feel comfortable taking my regular purse there, which is already small to begin with. A guy was leering at me next to my table in the food court and he bumped HARD into my co-workers chair as she was sitting and eating as he left, and I made her check where her purse was right afterwards, as it almost seemed like how you would bump into someone when you are trying to lift their wallet. I know that's just my perception but I am hyperaware of things like that. Honestly, the busiest people I have seen there are the senior citizens. They gamble up a STORM. It is staggering thinking of them spending their money like this. The vast majority of patrons I have seen in there gambling are at least 55, and most of them over 60. Many other people appear to just be "checking things out."
June 8, 201213 yr ^ Yes, but that may have been a combination of things. People just wanting to check out the space, no room at the tables and (our reason for not gambling) no tables under $25.
June 8, 201213 yr Hey, there is nothing wrong with a nice plain colored athletic fit tshirt! No need for a collar. Haha.
June 8, 201213 yr I was there last night and there was a really good mix of people. Young, old, white, black, rich, poor. And everyone seemed to be having a great time. All of the tables were full and there were a shocking number of elderly people at the slots at 10 PM when we left. Overall I came away very impressed with the facility. Watching some of the table games you could tell that some of the dealers were still pretty green, but I didn't hear any verbal complaints. I'm looking forward to going back and getting a chance to play some of the table games.
June 8, 201213 yr ^^Except when it has ketchup and mustard stains on it and I get turned away from a place wearing a $70 tank top...makes you wonder about dress codes.
June 8, 201213 yr ^Public Square was pretty active. Quite a few people walking to the WHD and a lot of people walking around PS taking a smoke break. The casino is really going to help with the perception of PS at night simply due to the added foot traffic.
June 8, 201213 yr I agree with some of what you say but not all. If Horseshoe wanted this to be a high roller Casino thats what they should have built and stated from jump. The attire worn by the patrons of the casino have no bearing on their financial or social status, nor is it a bad "image" of Cleveland. When I was there I wore jeans and a long sleeve tee. What I wore has no bearing on my financial, social status or image. Since the casino needs to a destination to cater to many, they should be careful not to alienate potential guest. It's their property and they can manage as they see fit, but be clear what the rules are without a negative slant - cough, cough PD! MTS you miss the point. This has nothing to do with financial or social status; hell, I'm the last one to be elitist in that sense -- a casino should be for everyone so long as you meet certain (very minimal, in this case) rules of dress and behavior. The question is: are you dressing, looking like a slob. And sometimes, it's not what you're wearing, it's how you're wearing it... I had jeans on, too, when I visited the casino on 2 occasions. But I did have a collared shirt (or if you're wearing a neat, body-type collar-less long-sleeve shirt, that's fine in my book). I wouldn't be surprised if many, if not most, of the guys (all the slobs I saw were men) were from middle class backgrounds and above. And I'm no prude, but T-shirts like what I saw, with sexual messages have no place in the casino. I agree with the fact that the Horseshoe should at least adopt similar rules for dress and behavior as the Tower City of which it is a part of. And, yes, if people act like jerks and dress like slobs, it can reflect badly on Cleveland, esp since this facility is/will be a magnet for visitors around the region and country, many/most of whom are casino veterans. Nope I'm not missing the point. the casino has now instituted a dress code, great. This is an entertainment venue, not an office. what you and I "think" is appropriate is irrelevant. Those that enter are all adults, we can say that for sure. So if a person enter with a shirt that has sexual messages, we should all be able to handle it. You may not like it, but you cannot state "....have no place in the casino." since you don't dress that individual. You cant tell someone what they can and cannot wear. But the casino can say that cannot be admitted because of their attire. Two different things. I've seen people dressed to the nines behave like AssHats! However, those coming from ball games, or other venues may be in casual attire. "Attire" being different for all of us. You, MayDay, 3231, RnR, Mov2Ohio and that poor thing CleveChiNola - who has not style what-so-ever (throws hands up) - and I all have different opinions on "appropriate" or "casual" attire. I don't think it reflects badly on the city or region since I would believe many who are visiting are out of towners. I dont like comparing, but I've seen worse, MUCH WORSE, attire in AC, Vegas, Tunica (expected) and NoLa. This isn't the 1950 or 1960s and jackets are no longer required at the majority of restaurants after five, unless specifically stated. As long as there is a NO TOLERANCE code of conduct, and its enforced, I think that is something that will be a plus for the Casino and Downtown. I think people would like to have a save, fun, environment over someone telling them how they "should" dress. If its welcoming, well staffed, appointed, well maintained and has good customer service, I think those things will stick with customers and potential customer checking reviews. Also, I don't think people are loitering. Higbee's is a Cleveland institution and many people are coming to look a the interior itself. I think after the summer we'll see how the crowds are, and then see what attendance is like over the next two years. Once the second phase opens, it will again be bananas.
June 10, 201213 yr So yesterday a friend and his wife came in from Youngstown to visit the West Side Market. He joined me at my downtown office and walked over to Tower City to get some lunch first. I suggested we go into the casino to get lunch there. They liked the idea, especially after I told them Corky & Lenny's was in the food court. So that's where we went -- my first visit to the casino. BTW, I thought C&L's roast beef and cheddar was pretty bland and needed some stadium mustard to give it some taste. After lunch we played a couple of games. I sat down at a video slot machine, put in $5 and started pressing buttons. I had no idea what I was doing! :P But the first button I pressed was a $1 bet that won me $3. So I was up to $7. I pressed the $1 bet a few more times and it knocked me down to $4, when my friend's wife suggested I quit while I still had some money. I was prepared to lose the whole $5, so I kept going. I hit the $1 bet two more times and I won -- it kept ringing up my total higher and higher until my total was $29.30, so that's when I quit and cashed out! Anyway, this was the scene inside and out the whole casino, which is absolutely huge! It was only about half-full at noon on a Saturday -- just active enough but not crazy full as I am sure it would have been if we visited on the way back from the West Side Market with our arms filled with fresh food. They would probably not let us bring that into the casino since they checked my friend's wife's purse and found a bottle of soda and confiscated it! Anyway, to the photos...... Signs to Tower City and the RTA rail station. I guess the casino does care at least a little about transit access... I'm all smiles just moments after my big win of $29.30!! "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
June 10, 201213 yr $29.30 is more I've ever been up in the 4 times I've been there, so count yourself lucky! :)
June 10, 201213 yr Actually, I netted $24.30 because I put $5 into that machine. Did ya hear that, IRS?? "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
June 11, 201213 yr Actually, I netted $24.30 because I put $5 into that machine. Did ya hear that, IRS?? And let's hope that money stays local and goes into starting Phase II!
June 11, 201213 yr "Saint F***n Patrick's Day" I guess he wouldn't be allowed in the Casino with the new rules in place.
June 11, 201213 yr ^^^^ I don't totally disagree with you, MTS. Fact is though, there should never be anyone classified as a "loiterer" in a casino, esp such a unique one woven into the core city such as ours (if that were the case, security would have classified me/GF as such and thrown me/us out on more than one occassion -- I've only gambled once -- out of 3 visits -- and that was attempting to get free parking!).... btw, having stuck my head in a few days ago, whatever dress code they've enacted was hardly in evidence ... se la guerre.
June 12, 201213 yr I showed someone around the casino today and was able to enter through the lower level of TC with no problem. There is a sign that says diamond members, VIP, etc. enter here but I asked if we could enter through there and they said sure. There was a nice volume of people for a Monday afternoon, and I saw no dress code violations :-P, just a nice mix of all people. Especially those senior citizens! Boy do they love casinos.
June 12, 201213 yr I showed someone around the casino today and was able to enter through the lower level of TC with no problem. There is a sign that says diamond members, VIP, etc. enter here but I asked if we could enter through there and they said sure. There was a nice volume of people for a Monday afternoon, and I saw no dress code violations :-P, just a nice mix of all people. Especially those senior citizens! Boy do they love casinos. I think that is more there for when there are crowds, lines, etc. In those cases I would imagine it will become diamond and above. But if there is no lines elsewhere a casino would be incredibly stupid to deny someone access.
June 12, 201213 yr There were no lines when I went there - downstairs or anywhere else, but they absolutely would not let us through. They were turning away a lot of people and making them go upstairs and out front to get in. I wonder if they got a lot of complaints and changed the policy.
June 20, 201212 yr There is an unknown resolution on the BBA agenda for tomorrow regarding "Forest Bay Tower City." When I searched on this owner, the address 100 Public Square comes up. When I search on that address, the Higbee Department Store building comes up! It is possible that this resolution may simply be to affirm that the renovations are complete and according to the building code.... http://planning.city.cleveland.oh.us/bza/bbs/agenda/2012/AGENDA06202012.pdf Agenda BOARD OF BUILDING STANDARDS AND BUILDING APPEALS Room 514 – City Hall 216-664-2418 WEDNESDAY, JUNE 20, 2012 A-128-12 Forest Bay Tower City "In the souls of the people the grapes of wrath are filling and growing heavy, growing heavy for the vintage." -- John Steinbeck
July 10, 201212 yr I guess I'll post this here? Horseshoe Cleveland casino gamblers bet as much as $350 million since May 14 opening By Thomas Ott, The Plain Dealer Read more at: http://blog.cleveland.com/metro/2012/07/horseshoes_gamblers_bet_more_t.html#incart_hbx CLEVELAND, Ohio -- Gamblers wagered as much as $350 million at the Horseshoe Casino Cleveland through June 30, according to figures released today by the Ohio Casino Control Commission. The eagerly awaited figures, which cover seven weeks, are the first provided by the commission, which plans to release monthly reports beginnng in August. After paying winnings, the Horseshoe grossed $42.6 million in its first seven weeks, which puts the casino slightly ahead of the owners' projections that they will take in $300 million per year. Horseshoe General Manager Marcus Glover could not be reached for comment.
July 10, 201212 yr Having finally visited the casino on a weeknight (last Friday), wow, the difference. I've been probably half a dozen times during the day. It is about 90% elderly people, and then kind of "everybody else," including downtown workers, 40-50something people on a day off or vacation, etc. On a Friday night, here is the mix: every single table I saw (not craps/roulette, but all table games) was 100% men. 100%. And about 70% white and 20% black, 10% "other." And wow, there were a lot of whores. I mean, I saw more whores in our casino than I ever saw in or around any casino in Vegas. It was astounding. I know the difference between girls dressed up to go out and have fun and whores, and it was clearly the latter. What boggles my mind is the amazing amount of money people have to spend on gambling. I cannot fathom sitting down at a table and putting down four $100 bills to buy in to play poker at $25 a HAND. I know I sound very small town (or poor, which I am) to say that, but it's just astounding to see it at a table, and then extrapolate that to all the tables on all the floors and every night of the week. I continue to be one of the unluckiest people there. I was in the bathroom with a woman who just won $1000 on the penny slots and later, a guy offered to buy me and my husband a drink because he just won $3000 playing video poker. All I have done there is lose money.
July 10, 201212 yr I know it is possible many posters are going to jump all over R and R, but I don't find it unusual that prostitutes are drawn to the casino, especially since it is the new "toy" in town and they are feeling it out as a potential place for business. Not that they are actively soliciting on the floor but just being available "in the scene" (say similar to an NBA All Star weekend).
July 10, 201212 yr No, she wasn't! I didn't mean to come off as trashing the casino. On the contrary, I love it, why else would I go there frequently and suggest it for one of my rare "date" nights. We had a great time there. I'm just making observations.
July 10, 201212 yr Having finally visited the casino on a weeknight (last Friday), wow, the difference. I've been probably half a dozen times during the day. It is about 90% elderly people, and then kind of "everybody else," including downtown workers, 40-50something people on a day off or vacation, etc. On a Friday night, here is the mix: every single table I saw (not craps/roulette, but all table games) was 100% men. 100%. And about 70% white and 20% black, 10% "other." And wow, there were a lot of whores. I mean, I saw more whores in our casino than I ever saw in or around any casino in Vegas. It was astounding. I know the difference between girls dressed up to go out and have fun and whores, and it was clearly the latter. What boggles my mind is the amazing amount of money people have to spend on gambling. I cannot fathom sitting down at a table and putting down four $100 bills to buy in to play poker at $25 a HAND. I know I sound very small town (or poor, which I am) to say that, but it's just astounding to see it at a table, and then extrapolate that to all the tables on all the floors and every night of the week. I continue to be one of the unluckiest people there. I was in the bathroom with a woman who just won $1000 on the penny slots and later, a guy offered to buy me and my husband a drink because he just won $3000 playing video poker. All I have done there is lose money. You're female? Opps I got my answer. Cool.
July 10, 201212 yr Actually, when I was there shortly after it opened, my three friends and I sat at the bar and people watched for a while. There were a few ladies there who, if you watched long enough, it became obvious they weren't there for girls' night out.
November 1, 201212 yr The phase 1 skywalk proposal is looking for new life... Horseshoe Casino skywalk scheduled for Nov. 15 hearing By Thomas Ott, The Plain Dealer on November 01, 2012 at 6:00 AM, updated November 01, 2012 at 6:09 AM Email | Print CLEVELAND, Ohio -- With Cleveland's looming winter as a backdrop, the Horseshoe Casino's landlord will try to clear the way for construction of a skywalk linking the casino to its parking garage. At a Nov. 15 hearing, Forest City Enterprises will ask a National Park Service appeals officer to overturn the agency's rejection of a bridge to the second floor of the casino, located in the historic former Higbee store on Public Square. The park service oversees the National Register of Historic Places, which includes the Higbee Building and the rest of the Tower City Center complex. http://www.cleveland.com/metro/index.ssf/2012/11/horseshoe_skywalk_scheduled_fo.html
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