Problems with iTunes

I think I've been screwed out of almost $10 so far because of problematic downloads. 

Problem 1

I had an address change on my credit card.  I forgot to modify this on my iTunes account.  No big right?  Well when I tried to provide new information, the system just bugged out.  I got a few error messages, and then I wasn't allowed to make any purchases from the store.  I ended up having to provide a completely different credit card to get it to work

Problem 2

The building I live in provides internet for free.  It's a T1 connection, which I'm aware is only intended for small businesses or small multi-unit buildings.  But I live in a highrise with 220 other residents, so I know my internet is terrible.  This means it is frequent for downloads to get interrupted.  Being that iTunes has been around for awhile, you think they would take these problems into consideration, but it seems like they've only half tried.  When downloading directly from my iTouch, if I have a download issue, I get a message saying that I will be able to receive the purchase when I log into itunes on my main computer.  That has never happened.  Never do I get a pop up saying I have any downloads in queue, and never under the account settings does it say I have available downloads.  Yet when I got to purchase the song again, it says it's already on my computer, which it isn't.

Problem 3

When I download TV series or movies, if a download is interrupted or left unresolved for too long, I have to enter my password almost 5 times to get the account login screen to go away.  The download bombs out about 3 or 4 times before I have to restart iTunes to get it to go again.

Problem 4

Any download that does fail, should automatically restart, not just sit there unfinished.  Sometimes I let these 1 Gb download while I'm away at work, only to come home and find 196 Mb downloaded and an error screen.

Problem 5

They put the resume download button right above the delete button.  Seriously....at least give me a warning when I accidentally click a little too low.

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Way back in 2004, Real Player had a guarantee where if you lost all your downloads, or had any problems, you could easily just re download all your purchases at any time.  You'd just go to your invoice that only you have access to, and click to re download the song you need.  This means you'd never have to worry if your drive got damaged, or if you had some problem with your purchase.  iTunes does not do that, although they easily could.

So there's my rant.  After doing a little bit of googling, it turns out I'm not alone.  People have been having problems resolving failed purchases for awhile now.  I know those here who get music through illicit means are probably smiling, but I've been buying music since the end of napster.  I've always enjoyed all off apple's products.  I have an iMac and two ipods.  But I think they need to work on their software.